First check to see if anything has changed that might increase your household water use. For example, any of the following can generate an increase in your water usage including:
visitors or guests staying
increased garden watering
health issues that increase water use
autofill on swimming pool or spa
evaporative cooler or solar water heater installed
If you don't find anything unusual, check the common sources of water leaks including:
sticking or leaking toilets
garden taps and hoses
solar water heater
faulty automatic top-up for your water tank or pool
check for puddles or wet areas in lawns or gardens
If you have excluded all these possibilities you might have a leak that you can see and it's time to do a leak test.
To do a leak test locate your water meter, which is normally at the front of the property. Turn off all taps and make sure no one uses any water during the testing time (10 minutes). Write down the number you can see on the water meter. Come back to the water meter in 10 minutes. If you don't have a leak the numbers should not have moved and should be the same!
If you have a leak you will need to call a plumber or your landlord.
We use water in many ways in our day-to-day lives. Common household activities such as drinking, washing and watering each rely on water. Download the following factsheet to help explain where most water is used at home.
At South East Water, we are committed to providing our customers and community with a reliable source of the highest quality water. Our hard working team of water quality specialists closely monitor our water from the time it leaves the protected catchments right up until the point when it reaches our customers.
Search for water quality results by location. Click here.
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